Unsurpassed Service Solutions

With highly experienced service engineers worldwide, we are dedicated to ensuring our customers get the most out of their investment. Our mission is to provide unsurpassed service solutions to our customers and affiliates by combining our team’s expertise and experience with the most advanced diagnostic technologies on the market.

24/7

Technical Support

Remote

Diagnostics

Service Agreement Packages

Eagle Product Inspection offers a variety of discounted packages to suit our customers’ varied service needs. Our Service Agreements are cost-effective annual programs designed to proactively care for your x-ray or fat analysis system to eliminate unplanned maintenance and emergency repair expenses.

Our packages are designed to fit customer needs and assist in budgeting routine maintenance and regulatory checks. Furthermore, customers who have multiple units, either at one location or multiple plants within a close proximity of each other, are eligible for customized options from our standard packages.

EXTENDED CARE Machine Packages

Eagle’s Global Service Operation provides support throughout the lifecycle of your equipment. Extended Care Packages are available when you purchase new x-ray equipment to ensure exceptional performance during your first two years of equipment ownership.

Extended Care provides continued customer care beyond the standard warranty. In addition to extending warranty coverage on your x-ray system for an additional year, you will benefit from annual performance verifications and discounted training services and spare parts.

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3 Types of Remote Support Options for X-ray Inspection

Working remotely in a virtual world has become the new norm. Learning how to navigate it all has been challenging, but creative solutions have been found by offering remote service and support to help food manufacturers stay compliant and hit their goals for production and efficiencies. Find out how the process of purchasing an x-ray inspection machine has been simplified, from uncovering a customer’s needs to testing products.

Industry Resources

Food & Beverage

Service Solutions

Quality customer care programs available from industry leading experts.

Food & Beverage
60 SECONDS OF SERVICE – HOW TO ENSURE EQUIPMENT PERFORMANCE

Find out why investing in service packages for your x-ray machine means better long-term results for both your production and bottom line.

Food & Beverage
Radiation Safety in Food Inspection: How to Ensure Full Regulatory Compliance

Find out what you need to stay compliant with radiation limits and ensure a safe working environment for your facility.

Food & Beverage
Reach Remote Service Support Solutions

Eagle builds upon its best in class x-ray inspection service of offering 24/7 365 support to now provide remote service support solutions.

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